Barclays plc Socially Responsible Corporate Behaviour Essay

Barclays plc: Socially Responsible Corporate Behaviour How does Barclays plc fulfil its obligations to their stakeholders in terms of ethical business practice and socially responsible corporate behaviour? According to The Institute of Business Ethics (cited in MORI, 2003), â€Å"80% of the public believe that large companies have a moral responsibility to society but 61% also thought large companies don’t care†. Why this shocking conclusion? Due to major accounting scandals such as Enron and WorldCom the public’s confidence in organisations have decreased. Why is there now an increasing demand for organisations to behave ethically and responsibly? Ethics is seen as ‘†¦ a system of morals or rules of behaviour’ (Mullins 1999)†¦show more content†¦Employees Managerial Non-managerial(cashiers) Economic, social and psychological satisfaction in the place of employment and adequate working conditions. Customers Personal account customers Premier accounts Small business customers The level of service provided, fair trading practices. Local community The local communities where their branches are situated. Provision of regular employment, company officials in community affairs. Each organisation is different and to find out who has the most power and influence many factors should be taken into account, such as the type and size of the industry and any outside pressure they face. Barclays are trying to satisfy their diverse stakeholders and have developed policies to deal with each accordingly. This organisation has realised that without exemplary employees their business would not flourish. Employees are individuals who work for an organisation and include both managerial and non-managerial staff. Barclays have recognised the importance of these two groups and know that one cannot function without the other so they have tried to appease them both. In this type of industry the employees have high power, because a strike by the employees could bring this company to a standstill and high interest in what the organisation does inShow MoreRelatedCorporate Social Responsibility in Sports3830 Words   |  16 PagesCORPORATE SOCIAL RESPONSIBILITY 1. INTRODUCTION Over the past several years the sports industry has grown phenomenally, and it now ranks among the largest industries in the world. Concomitant with its growth is an increase in the importance of a element of value which is the corporate social responsibility which has become a necessity in terms of the bottom line. Illegal and immoral activities in all settings have emerged to the point that some factions of the society have made efforts toRead MoreAnalysis of the Music Industry30024 Words   |  121 Pagestowards the more intellectual or minority types of music (classical, jazz and world music). In mainstream music, recording and marketing are now dominated by just four `majors worldwide, one of which is the UK s own giant record company, EMI Group PLC. The other majors are Universal Music Group and Warner Music Group, based in the US, and Sony BMG, a Japanese/German joint venture only created in 2004. One of EMI s major strengths is its historic catalogue of recordings — and copyrights — whichRead MoreStrategic Marketing Management337596 Words   |  1351 Pagesanalysis and scanning Summary 5 Approaches to customer analysis 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Learning objectives Introduction Coming to terms with buyer behaviour Factors influencing consumer behaviour The buying decision process The rise of the new consumer and the implications for marketing planning Organizational buying behaviour The growth of relationship marketing Summary Appendix: The drivers of consumer change 6 Approaches to competitor analysis 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9Read MoreOrganisational Theory230255 Words   |  922 Pages118 118 120 120 122 122 123 126 127 127 129 130 130 132 133 135 136 139 139 140 142 Chapter 4 Neo-modernist organization theory: surfing the new wave? Introduction The origins of new-wave management Control in organizations Unpredictable behaviour Informal control: organizational misbehaviour? Complexity and the problem of implementation Three types of formal control Bureaucratic control Output control Cultural control The new wave in action: managing cultural change A theoretical explanationRead MoreLeadership Development42674 Words   |  171 PagesThis group consists of researchers concerned with the topic of this research. Other members have made specific contributions. Chris Mabey has provided a special input on nature and effects of corporate management development. Kim James, David Beech, and Lew Perren have provided special reviews on corporate management and leadership development strategies, leadership and the development of management and leadership capability in small and medium enterprises respectively. The general approach to theRead MoreExploring Corporate Strategy - Case164366 Words   |  658 Pages22/10/2007 11:54 Page 600 600 Guide to the main focus of cases in the book Introduction to strategy Business environment: general Five forces analysis Capability analysis Corporate governance Stakeholder expectations Social responsibility Culture Competitive strategy Strategic options: directions Corporate-level strategy International strategy Innovation and Entrepreneurship Strategic options: methods Strategy evaluation Strategic management process Organising Resourcing Managing change