Edgar Allan Poe Essay -- Edgar Allan Poe Structure Structuralism

Edgar Allan Poe In spite of the fact that an incalculable measure of understandings of some random content may be drawn from an assortment of points of view, a structuralist examination of two of Poe’s works help place their images inside a subject identified with fantasy and courage. Dwindle Barry endeavors to characterize structuralism concisely by narrowing it down as â€Å"the conviction that things can't be comprehended in isolationâ€they must be found with regards to the bigger structures they are part of†; he proceeds to include that â€Å"meaning is consistently a property of things, in the strict sense that implications are ATTRIBUTED to the things by the human psyche, not contained inside them† (39). One may endeavor to additionally limit this thought (incidentally) by citing the renowned line, â€Å"Everything is relative,† which is to state, all the truth is dependent upon the perceiver. The setting wherein that the truth is being seen turns into the focal point, so that, as to writing, â€Å"there is a steady development away from the translation of the individual artistic work and an equal drive towards comprehension the bigger, unique structures which contain them† (Barry, 40). The inquiry becomes not what, however how . It is fascinating, at that point, to additionally characterize the essence of this hypothesis looking for what determination a cutting edge structuralist perusing of a pre-structuralist creator, to be specific Edgar Allan Poe, may yield. Structuralism itself is characterized as â€Å"modern† yet through its own starting points â€Å"following the broadly talked about utilizations of auxiliary examination to folklore by the anthropologist Claude Lã ¨vi-Strauss† can be credited to generally late educated developments, which at that point think about back the compositions of Poe, maybe proving motivation for the hypothesis in the firs... ...l and follows its movement board by board. Works Cited Baldick, Chris. â€Å"Structuralism.† OXFORD CONCISE DICTIONARY OF Artistic TERMS. second version. New York: Oxford University Press, 2001. 245-246. Barry, Peter. â€Å"Structuralism.† BEGINNING THEORY: AN INTRODUCTION TO LITERARY AND CULTURAL THEORY. second version. Manchester: Manchester University Press, 2002. 39-60. Coogan, Peter M. â€Å"The Secret Origin of the Superhero: The Origin also, Evolution of the Superhero Genre in America.† AMERICAN QUARTERLY. Vol 55, Iss. 4. School Park, December 2003. 801 Poe, Edgar Allan. â€Å"The Tell-Tale Heart.† RETELLINGS: A THEMATIC Writing Anthology. New York: McGraw-Hill, 2004. 404-407; â€Å"The Cask of Amontillado.† Classroom freebee (SUNY Potsdam, Fall 2005, LITR 300, Dr. McNutt). 463-467.

Die Opvoeder as Leier, Bestuurder En Administrateur

Question 1. 1. Compose a passage wherein you talk about the job of correspondence in creatinga maintainable positive air in your study hall. Correspondence is the transmission of a thought by somebody, thesender, and the seeing thereof by another, the recipient. Correspondence is essential to the accomplishment of any relationship,without it the relationship is bound to fall flat. So as to build thequality of the relationship the correspondence should be effective.Effective correspondence between the teacher and the students Inhis/her class is fundamental so as to make and keep up a positiveatmosphere in the study hall. 1. 2. Compose a section wherein you examine the significance of establishingpositive teacher student connections in the making of a sustainablepositive air in your study hall. A positive instructor student relationship is significant as it enablesboth the teacher and the students to hazard being straightforward with one another, care about one another, it advances ass ociation, ensuresmutual needs are met and permits every person to create theirâ own individuality.The production of the above prompts trust between the instructor andlearners and as such will bring about a constructive homeroom climate. Making a decent instructor student relationship includes the following(Coetzee 2010:87): ? Making open, expertly fitting discourse with students. ?  Systematically assembling better associations with students. ?  Maintaining a high pace of positive to negative explanations. ?  Communicating elevated standards. ?  Creating open doors for individual discussion.Guidelines that can be utilized to maintain a strategic distance from the negative impacts of educatorâ expectations are as per the following (Coetzee 2010:87): †¢ Use delicate data on students cautiously. †¢  Be adaptable in your utilization of gathering methodologies. Be cautious how you react to low-accomplishing students duringclass conversations. ? Use material s that show a wide scope of ethnic gatherings. Be reasonable inyour assessment and disciplinary methods. ? Impart to all students that you accept that they can learn. ? Include all students in learning errands and benefits. ? Screen your non-verbal correspondence. . 3. Examine how you would advance student cooperation in a multiculturalclassroom by making a learning situation that supports mingling andintercultural connection . ? I would initially peruse all the learning materials for that givensubject so as to decide whether there is any part of the work orâ activities which might be socially harsh toward any of thelearners in the class. ? I am mindful that psychological learning styles are socially dependentand in this way will utilize an assortment of showing styles, techniques andstrategies in my instructing of the class. ?All together for the students to partake and effectively coordinate witheach other it is important to know about any cases ofâ cultural harshness promptly a nd make a move, an approach to avoidthese circumstances, I could permit those individuals from differentcultures to clarify about specific parts of their way of life to theother individuals from the class. Thusly I as the teacher and theclass will find out about different societies. ? I expect all the students in my group to accomplish to the best of theirâ ability as all individuals can learn gave they put in the timeand exertion to do so.I am likewise mindful that the scholastic andlearning capacity of students contrast, so they toward the start of theacademic year are required to set their very own objectives whichthey then work towards. These objectives set are at levels slightlyabove what every student accepts they can accomplish all together tochallenge them. When checking work done in exercises the class needs to assistthe student who is responding to the particular inquiry on the off chance that they makean blunder so as to address it, on the off chance that they can't iden tify orâ correct the mistake, I as the teacher help with controlling them to thecorrect answer. Question 2. 1.Name five manners by which instructors can improve student inspiration in theclassroom . a) Make the learning task all the more testing. b) Place less accentuation on educating and grades. c) Move from extraneous to characteristic inspiration. d) Have exclusive requirements of every student. e) Increase the learnersâ ¶ observation that they control the learningsituation. 2. 2. Draw up the accompanying of a study hall strategy: 2. 2. 1. Points and targets of our group . Class Aims: To accomplish our scholarly and scholarly potential through hardwork as an agreeable gathering, while at the same time advancing the acknowledgment ofâ others and regard for others.Individual Objectives: Each individual defines their own objectives to accomplish toward the finish of theyear (long haul) so as to add to the general class point. So as to accomplish their own finish of year objectiv es the students setshorter term objectives so as to help them in accomplishing their drawn out objectives. 2. 2. 2. Rules for our study hall . 1) We should regard ourselves, others and the instructor. 2) We should be on schedule. 3) We should enter the class discreetly, and prepare to work. 4) We have to bring all our fixed and books to class. 5) We should lift our hands to pose inquiries in class. ) We should not eat nor drink in class7) We should never disturb another learnerâ ¶s work. 8) We donâ ¶t leave litter on the floor, we put it in the receptacle. 2. 2. 3. Undertaking division . Instructor: ? Continuously arranged and prompt. ? Give help to students. ? Deal with the study hall fittingly. ? Control students fairlyLearners: ? Guarantee all work is finished on schedule. ? Keep up a spotless learning condition. ? Regard each other. ? Ensure all learning materials are brought to class. 2. 3. Characterize the accompanying ideas: 2. 3. 1. L eadership The capacity of a person to impact others or a groupto accomplish objectives. 2. 3. 2. C ntrol Assessment of work done and where important to realign andcorrect work done which is mistaken or not up to norm. 2. 3. 3. I ntrinsic inspiration An inward want to be fruitful at a specific assignment (self-inspiration) 2. 3. 4 . C ommunication The transmission of a thought by somebody, the sender, and theunderstanding thereof by another. Correspondence can be verbal orâ non-verbal. 2. 3. 5 . Co-usable learning A group way to deal with realizing where every individual from the gathering isdependent on different individuals to achieve a particular learningtask on a task. 2. 4 . Portray the dictatorial and equitable styles of study hall the board .Autocratic administration style: Autocratic authority is an instructor focused way to deal with theclassroom which is described by the solid position of authority of theeducator. The primary focal point of this kind of administration is on thecompletion of undertakings and th e learnersâ ¶ capacity to tune in, work and do. Theadvantages of this kind of administration incorporate the advancement of goodorder and a set up routine wherein a few students feel moresecure. The downsides of this kind of authority incorporate one-waycommunication, unbending control, uninvolved student investment, a morereserved and inaccessible instructor and no place for creativethinking.Democratic administration style: This initiative style is described by teachers that have goodsubject information, who are pleasant, useful, reasonable, and warm. Teachers who practice this administration style support learnerâ participation. The benefits of this sort of initiative incorporate learnerâ confidence to partake in study hall exercises, a loose positiveatmosphere and students continually being engaged with learningactivities. 2. 5 . Clarify how a message is passed on by alluding to the correspondence processmodel . With the goal for there to be correspondence there first should b e apurpose for correspondence or a message to be conveyed.Thismessage is then encoded by the sender and passed onto the receiverâ via a correspondence medium. The message is then decoded by thereceiver. This outcomes in an exchange of importance from the sender to thereceiver, who at that point may give criticism back to the sender. Question 3  µ A delict is an unlawful, at fault (purposeful or careless) act (or omission)committed by an individual, which encroaches the privileges of another or causes himor her mischief.  ¶ (Coetzee 2010:188) ? To establish delict, one individual more likely than not made mischief or harm another byhis or her activity or direct .The lead must be willful human activity and possibly either a positive activity or an exclusion .  µ as far as this component of delictual obligation the school can be held at risk asthey neglected to expel the bit of steel or possibly plainly divide thearea around the bit of steel, so as to make individuals mindful of it. Thecoach, realizing that there is a likelihood that players could fall during thewarm up because of the idea of the game, could likewise be considered capable asthe groups were answerable for picking a warm up zone and the coachshould as such have checked the region for any items that could causeharm to colleagues. The demonstration which causes hurt must be improper, that is, it must be legallyreprehensible or preposterous regarding the legitimate feelings of the network . To test for unlawfulness, the boni mores standard is applied . The inquiry here iswhether the damage caused was unjustified in the conditions . I n the nonattendance ofâ wrongfulness a litigant may not be held obligated .  µ The school can be held at risk as they ought to have avoided potential risk tohelp to forestall a physical issue of this nature to any individual on their schoolgrounds.Knowing that they were facilitating a b-ball competition theyshould have expelled any articles that could make wound s any playersor unmistakably separate the territories where there could be worries over theplayerâ ¶s wellbeing. The mentor in being liable for the wellbeing of his teamshould have altogether assessed the territory picked for the get ready for anydangerous objects. ? The demonstration must be the aftereffect of flaw as aim (dâ olus) or negligence(culpa) . Issue alludes to accountable mentality or co

Just My Luck

Just My Luck When asked how their first shift went, most of my fellow EMT students will say something like, It was good! No calls, though. Pretty uneventful. My 4 pm-11 pm shift this past Sunday agrees with about 2/3 of that answer: Yep, it was good (despite the to-be-described misfortune, I did enjoy my first shift), and no, there were no calls. It wasnt, however, what I would call pretty uneventful. Before I begin my little tale, Id like to take full responsibility for Sundays events. I did, after all, hope that something exciting would happen on my first shift ever. What followed that wish was just. my. luck. ~*~ My shift began on the doorstep of my dorm, where the other two EMTs on shift kindly picked me up in the MIT ambulance. We proceeded to the ambulance bay, where I spent at least an hour going through a massive checklist of everything in the ambulance. Among the items I diligently checked off were epi-pens, gauze pads, blankets, AEDs, nasal cannulas, and traction splints. Colorful images of injuries requiring the use of these resources often danced in front of my mental eye as I plowed through my task; I tried my best to block them out but cannot claim any real semblance of success. After completing the checklist, I settled down into the designated third rider seat, making myself comfortable as the first rider on shift unplugged the ambulance from its battery-charging socket and attempted to ease the ambulance out of the bay. Too bad it didnt move. It whimpered feebly and then sputtered into silence. Ironic, that the three of us (well, the other two more than me) had considerable knowledge concerning broken bones and cardiac arrests but that none of us knew how to revive a dead ambulance. So we called in for a little help. Enter the DAO (Director of Ambulance Operations). And commence the awkward dancing about I do when its cold and Im trying to keep warm. After two unsuccessful jumpstarting attempts (and several minutes spent FREEZING), our DAO brought the ambulance back into the realm of smooth automotive function and insisted that it be kept running for at least two hours. By this time, I was numb and greatly regretting my pre-shift plea for thrill. It was at this moment that I was given the opportunity to drive the ambulance. Driving, you must understand, is something I greatly miss in college. Im all for cardio and exercise and all that, but sometimes, Id love to drive to class instead of wrapping myself in five layers and walking out, whispering a brief prayer as I become a victim of chilly winds and interminably dry skin that no amount of lotion seems to fix. After signing off on a few papers, I became a drivers ed student once again and for the second time in my life, drove something larger than a Toyota Camry. It felt amazing to drive again, to know that even after six months of not touching a steering wheel, I remembered how to navigate a vehicle on a road. The two hours flew by, and the three of us returned to the ambulance bay, got out of the ambulance, and headed to the bunkroom, where MIT EMTs basically hang out and wait for calls. As my eyes were pretty tired, I sat down on the sofa and closed my eyes. Soon, I heard this: Is she asleep? Yeah, I think so. Lets draw on her! No, thats mean. But shes sleeping! (Me: laughing on the inside and wondering how long I can keep the charade up) Five Minutes Later Okay, fine, lets draw on her. *patter of shoes, a pen briefly touches my cheek* (I move slightly (no way am I getting drawn on) and they scatter) Ten Minutes Later *click!* (Me: Aw, crap. They took a picture of me sleeping.) And thats what happens when you pretend to be someone/something youre not. Sigh

Barclays plc Socially Responsible Corporate Behaviour Essay

Barclays plc: Socially Responsible Corporate Behaviour How does Barclays plc fulfil its obligations to their stakeholders in terms of ethical business practice and socially responsible corporate behaviour? According to The Institute of Business Ethics (cited in MORI, 2003), â€Å"80% of the public believe that large companies have a moral responsibility to society but 61% also thought large companies don’t care†. Why this shocking conclusion? Due to major accounting scandals such as Enron and WorldCom the public’s confidence in organisations have decreased. Why is there now an increasing demand for organisations to behave ethically and responsibly? Ethics is seen as ‘†¦ a system of morals or rules of behaviour’ (Mullins 1999)†¦show more content†¦Employees Managerial Non-managerial(cashiers) Economic, social and psychological satisfaction in the place of employment and adequate working conditions. Customers Personal account customers Premier accounts Small business customers The level of service provided, fair trading practices. Local community The local communities where their branches are situated. Provision of regular employment, company officials in community affairs. Each organisation is different and to find out who has the most power and influence many factors should be taken into account, such as the type and size of the industry and any outside pressure they face. Barclays are trying to satisfy their diverse stakeholders and have developed policies to deal with each accordingly. This organisation has realised that without exemplary employees their business would not flourish. Employees are individuals who work for an organisation and include both managerial and non-managerial staff. Barclays have recognised the importance of these two groups and know that one cannot function without the other so they have tried to appease them both. 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Low Cost Airlines Strategy - 7730 Words

| Airlines Low Cost Industry | | | | | | Situation It’s a chilly winter evening in Bangalore and Vijay Mallya looks out of the window with a Kingfisher Beer pint in his hand. He looks out at the reddish horizon and contemplates the future of his airlines - The Kingfisher Airlines. He has recently bought the first low cost carrier in India, Air Deccan. With the sale of Air Deccan, the industry has seen a correction of sorts, in terms of the cost of travel. With increasing oil rates and the turmoil that the airlines’ industry is currently in, Mallya needs to come up with a strategy to make best of the low cost carrier. He also needs to†¦show more content†¦Kingfisher airlines ranks second with 20% market share. NACIL (National Aviation Company Limited) which, was formed in 2007 with the merger of two national carriers Air India and Indian Airlines, captures 18.3% share. The airline with the largest fleet in the domestic market is Air India, but its market share of the number of passengers is low, and therefore results in a low fleet hare to passenger share ratio of 0.62. Kingfisher leads the full service carrier segment with a fleet to market share ratio of 0.95, but this also includes figures from their low cost Kingfisher Red service. Passenger market share leader Jet Airways is at 0.82 and this includes their low fare service Jet Konnect. For a better comparison between Jet and Kingfisher, if we add-up the numbers of Jets other low fare subsidiary JetLite, the total group ratio of Jet at 0.865 still remains well behind Kingfishers 0.95, suggesting a far more aggressive fleet utilisation strategy by Kingfisher. Expectedly, the low fare carrier side shows much higher ratios, due to their higher usage of aircraft and also the higher number of seats offered per flight due to an all-economy configuration. The laggard is JetLite with a ratio of 1 while SpiceJet and IndiGo are neck and neck at 1.75 and 1.76.However, GoAir, has an industry leading, fleet to passenger share ratio of 2.04. Clearly the airline has shaken off the demons ofShow MoreRelatedJetblue Airlines : The Low Cost Strategy1522 Words   |  7 Pages To begin with, jetBlue is known as the low cost airline which has low operating costs and also which makes effective use of technology and advertising. The airline tends to focus on serving those markets which have been underserved and markets which have average fares that are on the high side. 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Waste Water Treatment Processes Environmental Sciences Essay Free Essays

Meaning OF WASTE WATER TREATMENT: Domestic effluent intervention or sewerage intervention, is the procedure of taking contaminations from effluent and family sewerage, both overflow ( wastewaters ) and domestic. It includes physical, chemical, and biological procedures to take physical, chemical and biological contaminations. Its aim is to bring forth an environmentally-safe fluid waste watercourse ( or treated wastewater ) and a solid waste ( or treated sludge ) suitable for disposal or reuse ( normally as farm fertiliser ) . We will write a custom essay sample on Waste Water Treatment Processes Environmental Sciences Essay or any similar topic only for you Order Now Using advanced engineering it is now possible to re-use sewerage wastewater for imbibing H2O, although Singapore is the lone state to implement such engineering on a production graduated table in its production of NEWater. 1.2 ORIGIN OF WASTE WATER Sewage is created by residential, institutional, and commercial and industrial constitutions and includes family waste liquid from lavatories, baths, showers, kitchens, sinks and so forth that is disposed of via cloacas. In many countries, sewerage besides includes liquid waste from industry and commercialism. The separation and draining of family waste into greywater and blackwater is going more common in the developed universe, with greywater being permitted to be used for irrigating workss or recycled for blushing lavatories. Sewage may include stormwater overflow. Sewage systems capable of managing stormwater are known as combined systems. Combined sewer systems are normally avoided now because precipitation causes widely changing flows cut downing sewerage intervention works efficiency. Combined cloacas require much larger, more expensive, intervention installations than healthful cloacas. Heavy storm overflow may overpower the sewerage intervention system, doing a spill or flood. Sanitary cloacas are typically much smaller than combined cloacas, and they are non designed to transport stormwater. Backups of natural sewerage can happen if inordinate Infiltration/Inflow is allowed into a healthful cloaca system. Modern sewered developments be given to be provided with separate storm drain systems for rainwater. As rainfall travels over roofs and the land, it may pick up assorted contaminations including dirt atoms and other deposit, heavy metals, organic compounds, carnal waste, and oil and lubricating oil. ( See urban overflow. ) Some legal powers require stormwater to have some degree of intervention before being discharged straight into waterways. Examples of intervention procedures used for stormwater include keeping basins, wetlands, buried vaults with assorted sorts of media filters, and vortex centrifuges ( to take harsh solids ) . Chapter TWO 2.1 OVERVIEW OF WASTE WATER TREATMENT PROCESSES Sewage can be treated near to where it is created, a decentralized system, ( in infected armored combat vehicles, biofilters or aerophilic intervention systems ) , or be collected and transported via a web of pipes and pump Stationss to a municipal intervention works, a centralized system, ( see sewage and pipes and substructure ) . Sewage aggregation and intervention is typically capable to local, province and federal ordinances and criterions. Industrial beginnings of effluent frequently require specialised intervention processes as shown in the diagram below: Procedure Flow Diagramfor a typical intervention works via Subsurface Flow Constructed Wetlands ( SFCW ) Sewage intervention by and large involves three phases, called primary, secondary and third intervention. Primary intervention consists of temporarily keeping the sewerage in a quiescent basin where heavy solids can settle to the underside while oil, lubricating oil and lighter solids float to the surface. The settled and floating stuffs are removed and the staying liquid may be discharged or subjected to secondary intervention. Secondary intervention removes dissolved and suspended biological affair. Secondary intervention is typically performed by autochthonal, water-borne microorganisms in a managed home ground. Secondary intervention may necessitate a separation procedure to take the microorganisms from the treated H2O prior to dispatch or third intervention. Third intervention is sometimes defined as anything more than primary and secondary intervention in order to let rejection into a extremely sensitive or delicate ecosystem ( estuaries, low-flow rivers, coral reefs etc. ) . Treated H2O is sometimes disinfected chemically or physically ( for illustration, by lagunas and microfiltration ) prior to dispatch into a watercourse, river, bay, laguna or wetland, or it can be used for the irrigation of a golf class, green manner or park. If it is sufficiently clean, it can besides be used for groundwater recharge or agricultural intents. 2.2 PRE-TREATMENT Pre-treatment removes stuffs that can be easy collected from the natural waste H2O before they damage or clog the pumps and skimmers of primary intervention clarifiers ( rubbish, tree limbs, foliages, etc. ) . Screening The inflowing sewerage H2O is screened to take all big objects like tins, shreds, sticks, fictile packages etc. carried in the sewerage watercourse. This is most normally done with an automated automatically raked saloon screen in modern workss functioning big populations, whilst in smaller or less modern workss a manually cleaned screen may be used. The raking action of a mechanical saloon screen is typically paced harmonizing to the accretion on the saloon screens and/or flow rate. The solids are collected and subsequently disposed in a landfill or incinerated. Bar screens or mesh screens of changing sizes may be used to optimise solids remotion. If gross solids are non removed they become entrained in pipes and traveling parts of the intervention works and can do significant harm and inefficiency in the procedure. GRIT REMOVAL Pre-treatment may include a sand or grit channel or chamber where the speed of the entrance effluent is adjusted to let the colony of sand, grit, rocks, and broken glass. These atoms are removed because they may damage pumps and other equipment. For little healthful cloaca systems, the grit Chamberss may non be necessary, but grit remotion is desirable at larger workss. FAT AND GREASE REMOVAL In some larger workss, fat and lubricating oil is removed by go throughing the sewerage through a little armored combat vehicle where skimmers collect the fat natation on the surface. Air blowers in the base of the armored combat vehicle may besides be used to assist retrieve the fat as a foam. In most workss nevertheless, fat and lubricating oil remotion takes topographic point in the primary colony armored combat vehicle utilizing mechanical surface skimmers. 2.3 PRIMARY TREATMENT In the primary deposit phase, sewerage flows through big armored combat vehicles, normally called â€Å" primary clarifiers † or â€Å" primary deposit armored combat vehicles. † The armored combat vehicles are used to settle sludge while lubricating oil and oils rise to the surface and are skimmed off. Primary settling armored combat vehicles are normally equipped with automatically goaded scrapers that continually drive the gathered sludge towards a hopper in the base of the armored combat vehicle where it is pumped to sludge intervention installations. Grease and oil from the drifting stuff can sometimes be recovered for saponification. The dimensions of the armored combat vehicle should be designed to consequence remotion of a high per centum of the floatables and sludge. A typical deposit armored combat vehicle may take from 60 to 65 per centum of suspended solids, and from 30 to 35 per centum of biochemical O demand ( BOD ) from the sewerage. 2.4 SECONDARY TREATMENT Secondary intervention is designed to well degrade the biological content of the sewerage which are derived from human waste, nutrient waste, soaps and detergent. The bulk of municipal workss handle the settled sewerage spirits utilizing aerophilic biological procedures. To be effectual, the biology necessitate both O and nutrient to populate. The bacterium and Protozoa consume biodegradable soluble organic contaminations ( e.g. sugars, fats, organic short-chain C molecules, etc. ) and adhere much of the less soluble fractions into floc. Secondary intervention systems are classified as fixed-film or suspended-growth systems. Fixed-film or affiliated growing systems include dribbling filters and revolving biological contactors, where the biomass grows on media and the sewerage passes over its surface. Suspended-growth systems include activated sludge, where the biomass is assorted with the sewerage and can be operated in a smaller infinite than fixed-film systems that treat the same sum of H2O. However, fixed-film systems are more able to get by with drastic alterations in the sum of biological stuff and can supply higher remotion rates for organic stuff and suspended solids than suspended growing systems. [ 6 ] :11-13 Rough ining filters are intended to handle peculiarly strong or variable organic tonss, typically industrial, to let them to so be treated by conventional secondary intervention procedures. Features include filters filled with media to which effluent is applied. They are designed to let high hydraulic burden and a high degree of aeration. On larger installings, air is forced through the media utilizing blowers. The attendant effluent is normally within the normal scope for conventional intervention procedures. A generalised, conventional diagram of an activated sludge procedure. A filter removes a little per centum of the suspended organic affair, while the bulk of the organic affair undergoes a alteration of character, merely due to the biological oxidization and nitrification taking topographic point in the filter. With this aerophilic oxidization and nitrification, the organic solids are converted into coagulated suspended mass, which is heavier and bulkier, and can settle to the underside of a armored combat vehicle. The wastewater of the filter is hence passed through a deposit armored combat vehicle, called a secondary clarifier, secondary subsiding armored combat vehicle or humus armored combat vehicle. ACTIVATED SLUDGE In general, activated sludge workss encompass a assortment of mechanisms and procedures that use dissolved O to advance the growing of biological floc that well removes organic stuff. The procedure traps particulate stuff and can, under ideal conditions, convert ammonium hydroxide to nitrite and nitrate and finally to nitrogen gas. SURFACE-AERATED BASINS ( LAGOONS ) Many little municipal sewerage systems in the United States ( 1 million gal./day or less ) usage aerated lagunas. Most biological oxidization processes for handling industrial effluents have in common the usage of O ( or air ) and microbic action. Surface-aerated basins achieve 80 to 90 per centum remotion of BOD with keeping times of 1 to 10 yearss. The basins may run in deepness from 1.5 to 5.0 meters and utilize motor-driven aerators drifting on the surface of the effluent. In an aerated basin system, the aerators provide two maps: they transfer air into the basins required by the biological oxidization reactions, and they provide the commixture required for scattering the air and for reaching the reactants ( that is, O, effluent and bug ) . Typically, the drifting surface aerators are rated to present the sum of air tantamount to 1.8 to 2.7A kilograms OHYPERLINK â€Å" hypertext transfer protocol: //en.wikipedia.org/wiki/Oxygen † 2/kWA ·h. However, they do non supply as good commixture as is usually achieved in activated sludge systems and hence aerated basins do non accomplish the same public presentation degree as activated sludge units. Biological oxidization procedures are sensitive to temperature and, between 0 A °C and 40 A °C, the rate of biological reactions increase with temperature. Most surface aerated vass operate at between 4 A °C and 32 A °C. CONSTRUCTED WETLANDS Constructed wetlands ( can either be surface flow or subsurface flow, horizontal or perpendicular flow ) , include engineered reedbeds and belong to the household of phytorestoration and ecotechnologies ; they provide a high grade of biological betterment and depending on design, act as a primary, secondary and sometimes third intervention, besides see phytoremediation. One illustration is a little reedbed used to clean the drainage from the elephants ‘ enclosure at Chester Zoo in England ; legion CWs are used to recycle the H2O of the metropolis of Honfleur in France and legion other towns in Europe, the US, Asia and Australia. They are known to be extremely productive systems as they copy natural wetlands, called the â€Å" Kidneys of the Earth † for their cardinal recycling capacity of the hydrological rhythm in the biosphere. Robust and dependable, their intervention capacities improve as clip spell by, at the antonym of conventional intervention workss whose machine ry age with clip. They are being progressively used, although equal and experient design are more cardinal than for other systems and infinite restriction may hinder their usage. FILTER BEDS ( OXIDIZING BEDS ) In older workss and those having variable burdens, dribbling filter beds are used where the settled sewerage spirits is spread onto the surface of a bed made up of coke ( carbonized coal ) , limestone french friess or specially fabricated fictile media. Such media must hold big surface countries to back up the biofilms that form. The spirits is typically distributed through perforated spray weaponries. The distributed spirits drips through the bed and is collected in drains at the base. These drains besides provide a beginning of air which percolates up through the bed, maintaining it aerophilic. Biological movies of bacteriums, Protozoa and fungi signifier on the media ‘s surfaces and eat or otherwise cut down the organic content. This biofilm is frequently grazed by insect larvae, snails, and worms which help keep an optimum thickness. Overloading of beds increases the thickness of the movie taking to clogging of the filter media and ponding on the surface. SOIL BIO-TECHNOLOGY A new procedure called Soil Bio-Technology ( SBT ) developed at IIT Bombay has shown enormous betterments in procedure efficiency enabling entire H2O reuse, due to highly low runing power demands of less than 50 Js per kilogram of treated H2O. Typically SBT systems can accomplish chemical O demand ( COD ) degrees less than 10A mg/L from sewerage input of COD 400A mg/L. SBT workss exhibit high decreases in COD values and bacterial counts as a consequence of the really high microbic densenesss available in the media. Unlike conventional intervention workss, SBT workss produce undistinguished sums of sludge, preventing the demand for sludge disposal countries that are required by other engineerings. BIOLOGICAL AERATED FILTERS Biological Aerated ( or Anoxic ) Filter ( BAF ) or Biofilters combine filtration with biological C decrease, nitrification or denitrification. BAF normally includes a reactor filled with a filter media. The media is either in suspension or supported by a crushed rock bed at the pes of the filter. The double intent of this media is to back up extremely active biomass that is attached to it and to filtrate suspended solids. Carbon decrease and ammonium hydroxide transition occurs in aerophilic manner and sometime achieved in a individual reactor while nitrate transition occurs in anoxic manner. BAF is operated either in upflow or downflow constellation depending on design specified by maker. Conventional diagram of a typical revolving biological contactor ( RBC ) . The treated wastewater clarifier/settler is non included in the diagram. ROTATING BIOLOGICAL CONTACTORS Revolving biological contactors ( RBCs ) are mechanical secondary intervention systems, which are robust and capable of defying rushs in organic burden. RBCs were foremost installed in Germany in 1960 and have since been developed and refined into a dependable operating unit. The revolving discs back up the growing of bacteriums and micro-organisms nowadays in the sewerage, which break down and brace organic pollutants. To be successful, micro-organisms need both O to populate and nutrient to turn. Oxygen is obtained from the ambiance as the discs rotate. As the micro-organisms grow, they build up on the media until they are sloughed off due to shear forces provided by the revolving phonograph record in the sewerage. Effluent from the RBC is so passed through concluding clarifiers where the microorganisms in suspension settee as a sludge. The sludge is withdrawn from the clarifier for farther intervention. A functionally similar biological filtering system has become popular as portion of place fish tank filtration and purification. The fish tank H2O is drawn up out of the armored combat vehicle and so cascaded over a freely whirling corrugated fiber-mesh wheel before go throughing through a media filter and back into the fish tank. The whirling mesh wheel develops a biofilm coating of micro-organisms that feed on the suspended wastes in the fish tank H2O and are besides exposed to the ambiance as the wheel rotates. This is particularly good at taking waste. MEMBRANE BIOREACTORS Membrane bioreactors ( MBR ) combine activated sludge intervention with a membrane liquid-solid separation procedure. The membrane constituent uses low force per unit area microfiltration or extremist filtration membranes and eliminates the demand for elucidation and third filtration. The membranes are typically immersed in the aeration armored combat vehicle ; nevertheless, some applications utilize a separate membrane armored combat vehicle. One of the cardinal benefits of an MBR system is that it efficaciously overcomes the restrictions associated with hapless subsiding of sludge in conventional activated sludge ( CAS ) processes. The engineering permits bioreactor operation with well higher assorted spirits suspended solids ( MLSS ) concentration than CAS systems, which are limited by sludge subsiding. The procedure is typically operated at MLSS in the scope of 8,000-12,000A mg/L, while CAS are operated in the scope of 2,000-3,000A mg/L. The elevated biomass concentration in the MBR procedure allows for really effectual remotion of both soluble and particulate biodegradable stuffs at higher burden rates. Therefore increased sludge keeping times, normally transcending 15 yearss, guarantee complete nitrification even in highly cold conditions. SECONDARY SEDIMENTATION The concluding measure in the secondary intervention phase is to settle out the biological floc or filter stuff through a secondary clarifier and to bring forth sewage H2O incorporating low degrees of organic stuff and suspended affair. TERTIARY TREATMENT The intent of third intervention is to supply a concluding intervention phase to raise the outflowing quality before it is discharged to the receiving environment ( sea, river, lake, land, etc. ) . More than one third intervention procedure may be used at any intervention works. If disinfection is practiced, it is ever the concluding procedure. It is besides called â€Å" outflowing shining. † Filtration Sand filtration removes much of the residuary suspended affair. Filtration over activated C, besides called C surface assimilation, removes residuary toxins. LAGOONING Lagooning provides colony and farther biological betterment through storage in big semisynthetic pools or lagunas. These lagunas are extremely aerophilic and colonisation by native macrophytes, particularly reeds, is frequently encouraged. Small filter feeding invertebrates such as Daphnia and species of Rotifera greatly assist in intervention by taking all right particulates. NUTRIENT REMOVAL Effluent may incorporate high degrees of the foods N and P. Excessive release to the environment can take to a physique up of foods, called eutrophication, which can in bend encourage the giantism of weeds, algae, and blue-green algaes ( bluish green algae ) . This may do an algal bloom, a rapid growing in the population of algae. The algae Numberss are unsustainable and finally most of them die. The decomposition of the algae by bacteriums uses up so much of O in the H2O that most or all of the animate beings die, which creates more organic affair for the bacteriums to break up. In add-on to doing deoxygenation, some algal species produce toxins that contaminate imbibing H2O supplies. Different intervention procedures are required to take N and P. NITROGEN REMOVAL The remotion of N is effected through the biological oxidization of N from ammonium hydroxide to nitrate ( nitrification ) , followed by denitrification, the decrease of nitrate to nitrogen gas. Nitrogen gas is released to the ambiance and therefore removed from the H2O. Nitrification itself is a two-step aerophilic procedure, each measure facilitated by a different type of bacteriums. The oxidization of ammonium hydroxide ( NH3 ) to nitrite ( NO2a?’ ) is most frequently facilitated by Nitrosomonas spp. ( nitroso mentioning to the formation of a nitroso functional group ) . Nitrite oxidization to nitrate ( NO3a?’ ) , though traditionally believed to be facilitated by Nitrobacter spp. ( nitro mentioning the formation of a nitro functional group ) , is now known to be facilitated in the environment about entirely by Nitrospira spp. Denitrification requires anoxic conditions to promote the appropriate biological communities to organize. It is facilitated by a broad diverseness of bacteriums. Sand filters, lagooning and reed beds can all be used to cut down N, but the activated sludge procedure ( if designed good ) can make the occupation the most easy. Since denitrification is the decrease of nitrate to dinitrogen gas, an negatron giver is needed. This can be, depending on the effluent, organic affair ( from fecal matters ) , sulfide, or an added giver like methyl alcohol. PHOSPHORUS REMOVAL Phosphorus remotion is of import as it is a confining food for algae growing in many fresh H2O systems. ( For a description of the negative effects of algae, see Nutrient remotion ) . It is besides peculiarly of import for H2O reuse systems where high P concentrations may take to fouling of downstream equipment such as rearward osmosis. Phosphorus can be removed biologically in a procedure called enhanced biological P remotion. In this procedure, specific bacterium, called polyphosphate roll uping beings ( PAOs ) , are selectively enriched and roll up big measures of P within their cells ( up to 20 per centum of their mass ) . When the biomass enriched in these bacteriums is separated from the treated H2O, these biosolids have a high fertiliser value. Phosphorus remotion can besides be achieved by chemical precipitation, normally with salts of Fe ( e.g. ferrous chloride ) , aluminium ( e.g. alum ) , or lime. This may take to inordinate sludge production as hydrated oxides precipitates and the added chemicals can be expensive. Chemical P remotion requires significantly smaller equipment footmark than biological remotion, is easier to run and is frequently more dependable than biological P remotion. Another method for P remotion is to utilize farinaceous laterite. Once removed, P, in the signifier of a phosphate-rich sludge, may be stored in a land fill or resold for usage in fertiliser. Disinfection The intent of disinfection in the intervention of waste H2O is to well cut down the figure of micro-organisms in the H2O to be discharged back into the environment. The effectivity of disinfection depends on the quality of the H2O being treated ( e.g. , cloud cover, pH, etc. ) , the type of disinfection being used, the bactericidal dose ( concentration and clip ) , and other environmental variables. Cloudy H2O will be treated less successfully, since solid affair can screen organisms, particularly from ultraviolet visible radiation or if contact times are low. By and large, short contact times, low doses and high flows all militate against effectual disinfection. Common methods of disinfection include ozone, Cl, ultraviolet visible radiation, or Na hypochlorite. Chloramine, which is used for imbibing H2O, is non used in waste H2O intervention because of its continuity. Chlorination remains the most common signifier of waste H2O disinfection in North America due to its low cost and long-run history of effectivity. One disadvantage is that chlorination of residuary organic stuff can bring forth chlorinated-organic compounds that may be carcinogenic or harmful to the environment. Residual Cl or chloramines may besides be capable of chlorinating organic stuff in the natural aquatic environment. Further, because residuary Cl is toxic to aquatic species, the treated wastewater must besides be chemically dechlorinated, adding to the complexness and cost of intervention. Ultraviolet ( UV ) light can be used alternatively of Cl, I, or other chemicals. Because no chemicals are used, the treated H2O has no inauspicious consequence on beings that subsequently devour it, as may be the instance with other methods. UV radiation causes harm to the familial construction of bacteriums, viruses, and other pathogens, doing them incapable of reproduction. The cardinal disadvantages of UV disinfection are the demand for frequent lamp care and replacing and the demand for a extremely treated wastewater to guarantee that the mark micro-organisms are non shielded from the UV radiation ( i.e. , any solids nowadays in the treated wastewater may protect micro-organisms from the UV visible radiation ) . In the United Kingdom, UV visible radiation is going the most common agencies of disinfection because of the concerns about the impacts of Cl in chlorinating residuary organics in the effluent and in chlorinating organics in the receiving H2O. Some sewerage intervention s ystems in Canada and the US besides use UV visible radiation for their outflowing H2O disinfection. Ozone ( O3 ) is generated by go throughing O ( O2 ) through a high electromotive force possible resulting in a 3rd O atom going attached and organizing O3. Ozone is really unstable and reactive and oxidizes most organic stuff it comes in contact with, thereby destructing many infective micro-organisms. Ozone is considered to be safer than Cl because, unlike Cl which has to be stored on site ( extremely toxicant in the event of an inadvertent release ) , ozone is generated onsite as needed. Ozonation besides produces fewer disinfection byproducts than chlorination. A disadvantage of ozone disinfection is the high cost of the ozone coevals equipment and the demands for particular operators. ODOUR CONTROL Smells emitted by sewerage intervention are typically an indicant of an anaerobic or â€Å" infected † status. Early phases of processing will be given to bring forth fetid gases, with H sulphide being most common in bring forthing ailments. Large procedure workss in urban countries will frequently handle the smells with C reactors, a contact media with bio-slimes, little doses of Cl, or go arounding fluids to biologically capture and metabolise the objectionable gases. Other methods of odour control exist, including add-on of Fe salts, H peroxide, Ca nitrate, etc. to pull off H sulphide degrees. Package Plants AND BATCH REACTORS To utilize less infinite, dainty hard waste and intermittent flows, a figure of designs of intercrossed intervention workss have been produced. Such workss frequently combine at least two phases of the three chief intervention phases into one combined phase. In the UK, where a big figure of effluent intervention workss serve little populations, bundle workss are a feasible option to constructing a big construction for each procedure phase. In the US, bundle workss are typically used in rural countries, main road remainder Michigans and dawdler Parkss. One type of system that combines secondary intervention and colony is the sequencing batch reactor ( SBR ) . Typically, activated sludge is assorted with natural entrance sewerage, and so assorted and aerated. The settled sludge is run away and re-aerated before a proportion is returned to the headworks. SBR workss are now being deployed in many parts of the universe. The disadvantage of the SBR procedure is that it requires a precise control of timing, blending and aeration. This preciseness is typically achieved with computing machine controls linked to detectors. Such a complex, delicate system is unsuited to topographic points where controls may be undependable, ill maintained, or where the power supply may be intermittent. Extended aeration bundle workss use separate basins for aeration and subsiding, and are slightly larger than SBR workss with decreased timing sensitiveness. Package workss may be referred to every bit high charged or low charged. This refers to the manner the biological burden is processed. In high charged systems, the biological phase is presented with a high organic burden and the combined floc and organic stuff is so oxygenated for a few hours before being charged once more with a new burden. In the low charged system the biological phase contains a low organic burden and is combined with flocculate for longer times. SLUDGE TREATMENT AND DISPOSAL The sludges accumulated in a effluent intervention procedure must be treated and disposed of in a safe and effectual mode. The intent of digestion is to cut down the sum of organic affair and the figure of disease-causing micro-organisms present in the solids. The most common intervention options include anaerobiotic digestion, aerophilic digestion, and composting. Incineration is besides used albeit to a much lesser grade. Sludge intervention depends on the sum of solids generated and other site-specific conditions. Composting is most frequently applied to small-scale workss with aerophilic digestion for mid sized operations, and anaerobiotic digestion for the larger-scale operations. ANAEROBIC DIGESTION Anaerobic digestion is a bacterial procedure that is carried out in the absence of O. The procedure can either be thermophilic digestion, in which sludge is fermented in armored combat vehicles at a temperature of 55A °C, or mesophilic, at a temperature of around 36A °C. Though leting shorter keeping clip ( and therefore smaller armored combat vehicles ) , thermophilic digestion is more expensive in footings of energy ingestion for heating the sludge. Anaerobic digestion is the most common ( mesophilic ) intervention of domestic sewerage in infected armored combat vehicles, which usually retain the sewerage from one twenty-four hours to two yearss, cut downing the BOD by approximately 35 to 40 per centum. This decrease can be increased with a combination of anaerobiotic and aerophilic intervention by put ining Aerobic Treatment Units ( ATUs ) in the infected armored combat vehicle. One major characteristic of anaerobiotic digestion is the production of biogas ( with the most utile constituent being methane ) , which can be used in generators for electricity production and/or in boilers for warming intents. AEROBIC DIGESTION Aerobic digestion is a bacterial procedure happening in the presence of O. Under aerophilic conditions, bacteriums quickly consume organic affair and change over it into C dioxide. The operating costs used to be characteristically much greater for aerophilic digestion because of the energy used by the blowers, pumps and motors needed to add O to the procedure. Aerobic digestion can besides be achieved by utilizing diffuser systems or jet aerators to oxidise the sludge. COMPOSTING Composting is besides an aerophilic procedure that involves blending the sludge with beginnings of C such as sawdust, straw or wood french friess. In the presence of O, bacterium digest both the effluent solids and the added C beginning and, in making so, produce a big sum of heat. Incineration Incineration of sludge is less common because of air emanations concerns and the auxiliary fuel ( typically natural gases or fuel oil ) required to fire the low calorific value sludge and zap residuary H2O. Stepped multiple fireplace incinerators with high abode clip and fluidized bed incinerators are the most common systems used to burn effluent sludge. Co-firing in municipal waste-to-energy workss is on occasion done, this option being less expensive presuming the installations already exist for solid waste and there is no demand for subsidiary fuel. Chapter THREE TERTIARY TREATMENT 3.1 SLUDGE DISPOSAL When a liquid sludge is produced, farther intervention may be required to do it suited for concluding disposal. Typically, sludges are thickened ( dewatered ) to cut down the volumes transported off-site for disposal. There is no procedure which wholly eliminates the demand to dispose of biosolids. There is, nevertheless, an extra measure some metropoliss are taking to superheat sludge and change over it into little pelletized granules that are high in N and other organic stuffs. In New York City, for illustration, several sewerage intervention workss have dewatering installations that use big extractors along with the add-on of chemicals such as polymer to farther take liquid from the sludge. The removed fluid, called centrate, is typically reintroduced into the effluent procedure. The merchandise which is left is called â€Å" bar † and that is picked up by companies which turn it into fertilizer pellets. This merchandise is so sold to local husbandmans and sod farms as a di rt amendment or fertiliser, cut downing the sum of infinite required to dispose of sludge in landfills. Much sludge arising from commercial or industrial countries is contaminated with toxic stuffs that are released into the cloacas from the industrial procedures. Elevated concentrations of such stuffs may do the sludge unsuitable for agricultural usage and it may so hold to be incinerated or disposed of to landfill. 3.2 TREATMENT IN THE RECEIVING ENVIRONMENT Many procedures in a effluent intervention works are designed to mime the natural intervention processes that occur in the environment, whether that environment is a natural H2O organic structure or the land. If non overloaded, bacteriums in the environment will devour organic contaminations, although this will cut down the degrees of O in the H2O and may significantly alter the overall ecology of the receiving H2O. Native bacterial populations feed on the organic contaminations, and the Numberss of disease-causing micro-organisms are reduced by natural environmental conditions such as predation or exposure to ultraviolet radiation. Consequently, in instances where the receiving environment provides a high degree of dilution, a high grade of effluent intervention may non be required. However, recent grounds has demonstrated that really low degrees of specific contaminations in effluent, including endocrines ( from animate being farming and residue from human hormonal contraceptive me thod methods ) and man-made stuffs such as phthalates that mimic endocrines in their action, can hold an unpredictable inauspicious impact on the natural biology and potentially on worlds if the H2O is re-used for imbibing H2O. [ 21 ] In the US and EU, uncontrolled discharges of effluent to the environment are non permitted under jurisprudence, and rigorous H2O quality demands are to be met. ( For demands in the US, see Clean Water Act. ) A important menace in the coming decennaries will be the increasing uncontrolled discharges of effluent within quickly developing states. 3.3 SEWAGE TREATMENT IN DEVELOPING COUNTRIES Few dependable figures on the portion of the effluent collected in cloacas that is being treated in the universe exist. In many developing states the majority of domestic and industrial effluent is discharged without any intervention or after primary intervention merely. In Latin America about 15 % of gathered effluent base on ballss through intervention workss ( with varying degrees of existent intervention ) . In Venezuela, a below mean state in South America with regard to wastewater intervention, 97 per centum of the state ‘s sewerage is discharged natural into the environment. In a comparatively developed Middle Eastern state such as Iran, Tehran ‘s bulk of population has wholly untreated sewerage injected to the metropolis ‘s groundwater. However now the building of major parts of the sewerage system, aggregation and intervention, in Tehran is about complete, and under development, due to be to the full completed by the terminal of 2012. In Israel, approximately 50 per centum of agricultural H2O use ( entire usage was 1 billion three-dimensional meters in 2008 ) is provided through reclaimed cloaca H2O. Future programs call for increased usage of treated cloaca H2O every bit good as more desalinization workss. How to cite Waste Water Treatment Processes Environmental Sciences Essay, Essays

Real World Marketing with a Focus on Promotion

Outline Broader issues of the lighthouse identity B2C and B2B marketing communications The customer is the king Real world marketing with a focus on promotion Broader issues of the lighthouse identity Lighthouse identity is recognized as a vital credo in Morgan’s four stages, in the journey of a challenger. There are several broader issues to consider when considering the Lighthouse Identity. A challenger brand is not successful in a mature classification, because it is more trustworthy or convenient.Advertising We will write a custom essay sample on Real World Marketing with a Focus on Promotion specifically for you for only $16.05 $11/page Learn More On the contrary, it is successful because it delivers an emotional brand or relationship, to the extent that the Establishment brand never matches. This implies that the consumer’s emotions are realigned. It is imperative that the challenger brand has an emotionally- based and stronger link with the consumer, as opposed to the Brand leader (Duncan Moriarty, 1998: 12). It is worth mentioning that a Lighthouse Identity not only defines the brand, but also the business that the brand belongs to. In mature brands, a brand’s planning role is adding, as well as extracting value. Being a Challenger, success is achieved through having a clear sense of what and who you are as a business/ brand, and why. Consequently, the identity should be projected saliently, consistently, and intensely, just like a lighthouse (Chen Xie, 2008: 486). This is aimed at ensuring that the consumer notices them, although they may not have been looking out for them. Irrespective of the fact that goods have always been considered as a way of communicating, the present brands are more than goods. They are more than a communication form, and are navigation. Brand leaders should treat communication publicity and ideas as assets, which are high- leveraged (Duncan Moriarty, 1998: 9). Moreover, t hey should maintain this notion within the company. Over- commitment means considering barriers and focusing on avoiding them prior to their occurrence. To achieve over- commitment, it is crucial to identify irrefutable causes of failure in core marketing tasks. Consequently, there should be brainstorming on the most effective ways to reverse or neutralize the failures.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More B2C and B2B marketing communications B2B (Business- to- Business) and B2C (Business- to- Consumer) are commercial transaction forms. B2C involves the consumers buying products directly. On the other hand, in B2B, services and products are sold to other businesses. Purchasing Process: in B2B buying, there is an extremely complex purchasing process. This is because business purchasers buy services and products for use within the company (Ray, 1973: 160). On the other hand, consum ers purchase services and products meant for individual use. In B2B, professionals from various departments are involved in decision making. Payment: in B2C, all the customers pay similar prices for products bought. In B2B, prices are different and depend on the customer. Customers who negotiate or place enormous orders are treated differently from other customers. There are also varying payment mechanisms. Transactions: in B2C transactions, customers choose products, which they pay for at the POS (Point of Sale) through various payment mechanisms. B2B transactions need an extremely complicated business system. Consumers use agreed logistic channels to carry out their transactions. Customers get an invoice which is settled within the agreed payment terms, as opposed to the delivery time (Morgan, 2009). B2B is associated with several advantages, especially in the advent of the internet. These advantages include increased awareness of businesses, as well as their services or products. Second, there is better interaction where marketers interact directly with customers through the website or email marketing. Particularly, the internet offers information and awareness, which results to better service. In B2B, there is a benefit of refined messaging, since through the internet, marketers can acquire information about their consumers (Chen Xie, 2008: 486). Marcoms reaps these benefits by using B2B marketing communication. Considering the financial hard times, Morgan’s challenger theory is relevant to the pragmatic and tough B2B world. The Customer is the King All marketers agree that the customer is the king. However, Morgan advises that there is a need to progress to the consequent stage after the business becomes a big fish. This implies that the customer is no longer accorded keen interest. This is a key strategy, as opposed to a mistake (Ray, 1973: 150). It is worth mentioning that brand leaders are not just big, nor do they enjoy proportionately bigger benefits.Advertising We will write a custom essay sample on Real World Marketing with a Focus on Promotion specifically for you for only $16.05 $11/page Learn More Consumer awareness: consumers never purchase a brand they are unfamiliar with. The marketer’s assumption is that there is a connection between ‘spontaneous’ and ‘top of mind’ awareness, when there is quasi- exponential relationship. In cases where the brand rings in the mind first (‘top of mind’ awareness), the result is a multiple ‘spontaneous’ rise. There is also the aspect of shopping, loyalty, and purchase. The voice’s share in comparison to the footfall share appears the same to everybody apart from the brand leader, who experiences a much greater footfall. This is even in cases where he is supported by comparatively low voice. Double jeopardy of brands is modelled and observed for more than thirty five years across variou s cultures and markets. In such cases, the brand leader experiences greater penetration together with consumers, who purchase the brand more often. The key impact is profitability; the brand leaders make more profit than anyone else. Real World Marketing with a Focus on Promotion Marcoms drivel can best be prevented through utilising real marketing executives who are practical, solid, and down- to- earth. Moreover, the marketing executives should possess an eye for promotion. It is imperative that promotional messages tell a story, and that the ideas stick in consumers’ minds. There is immense power in promotional advertising. Presently, promotional products are positioned as components of the promotional purchaser’s communication mix, and not as pure products. It is imperative that marketing executives focus on promotion because as a result of the unique nature, these products are used and kept, resulting to voluntary repeated retention, recognition, and exposure of t he advertisers’ message and name. In this regard, marketing executives should target the audience specifically, so as to ensure effective promotional products (Morgan, 2009). Moreover, they should select items keenly to ensure they are appealing to customers, have a positive response, and that waste distribution is eliminated. Exceptional marketing executives possess excellent communication skills. These include excellent oral and written communication skills. Communication is an extremely vital connection between customer service, sales, production, and management.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Marketing executives should possess the necessary skills to ensure that they identify their clients’ needs, and meet them in a timely manner (Chen Xie, 2008: 486). Effective promotion and marketing using the promotional and marketing mixes ensures a greater market share for the company, and satisfaction of the client’s needs. The marketing executive should be aggressive enough and engage in marketing plans, market conditions, and assess customer research. They should collaborate with other professionals in determining services and products demand. Marketing executives are principally involved in marketing the company, and they should be exceptionally aggressive. References Chen, Y Xie, J 2008, â€Å"Online consumer review: Word-of-mouth as a new element of marketing communication mix†, Management Science, vol. 54 no. 3, pp. 477-491. Duncan, T Moriarty, S. E 1998, â€Å"A communication-based marketing model for managing relationships†, The Journal of ma rketing, pp. 1-13. Morgan, A 2009, Eating the Big Fish: how challenger brands can compete against brand leaders, New Jersey, Wiley. Ray, M. L 1973, â€Å"Marketing communication and the hierarchy of effects†, New models for communication research, pp. 146-175. This essay on Real World Marketing with a Focus on Promotion was written and submitted by user Emiliano Gould to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Induction Report Essays

Induction Report Essays Induction Report Essay Induction Report Essay INDUCTION REPORT CORPORATE HR INTRODUCING GODREJ Established in 1897, the Godrej group has grown in India from the days of the charkha to nights at the call centers. Our founder, Ardeshir Godrej, lawyer-turned-locksmith, was a persistent inventor and a strong visionary who could see the spark in the future. His inventions, manufactured by his brother Pirojsha Godrej, were the foundation of today’s Godrej empire. One of India’s most trusted brand, Godrej enjoys the patronage and trust of over 470 million Indians every single day. Our customers mean the world to us. We are happy only when we see a delighted customer smile. With 7 major companies with interests in real estate, FMCG, industrial engineering, appliances, furniture, security and agri care – to name a few – our turnover crosses 2. 6 billion dollars. You think of Godrej as such an integral part of India – like the bhangara or the kurta – that you may be surprised to know that 20% of our business is done overseas. Our presence in more than 60 countries ensures that our customers are at home with Godrej no matter where they go. With brands you can believe in, service excellence you can count on and the promise of brighter living for every customer, Godrej knows what makes India tick today. Today, we are at a point in Godrej’s history when our amazing past is meeting up with its spectacular future head on. Godrej is learning and relishing being young again. INDUCTION REPORT The Induction Training is a Familarisation Program designed and scheduled for Graduate and Management Trainees. The schedule included 27 sessions deployed in accordance to various fuctions pertaining in the PA Department of Godrej Boyce Mfg. Co. Ltd. The program commenced from 23rd August 2010 and successfully completed its last session on 16th August 2010. The Highlights of the program were : DPH Interaction. ISP Recruitment (ESP)- ERP and Campus. Recruitment Operations. Training and Competancy developement. Performance Management System. Human Resource Information System. Analytics and Concept of PMO. Compensation and benefits. Employee Engagement. Industrial Relations. Administration. Contract labour Credit Society. Prajapati Kendra. T and Recruitment Initiatives, Affirmative action Dispensary and Safety. Archives Address by Head HR. DPH INTERACTION Mr. Praveen Garkal – Division Personnel Head of P Department. Ms. Neesha Balan Division Personnel Head of P Department. The session was headed by the Division Personnel Head Mr. Praveen and Ms. Neesha , where in the Introduction of the various fuctions of P was highligthed. Personal Admin Department : Personal Admin Department helps in managing our organizations human resources. It has the functional areas of recruitment, selection, retention, developement, assesment and adjustment of personnel. The structure of our Personal Admin Department is as follows: Mr. Anil Verma Heads the PA Department. Following are the departments that fall under the PA Jurisdiction. 1) Human Resource: * Recruitment * Training Developement * Internal Selection Process * Operations * Compensation * Human Resource Information System Performance Management System * Employee Engagement * Policies 2) Industrial Relations: * Courtcases * Contract Labour * Recruitment of Workmen * Workmen Trainee * Credit Society * Security * Safety * Canteen 3) Administration * Statutary Compliances * School * Library * Housing * Consumer Society * CMRD * Pertrol Pump 4. DPH Office 5. Corporate Communication 6. E S pace 7. Archives. Internal Selection Process (ISP) ISP is a systematic procedure that involves selection of talents from within the organisation to perform the required job or task. There are 3 processes involved in ISP : Permanent Employees Temporary Employees Workers. Permanent Employees : The Division Personnel Head sends the requirement of manpower to the corporate team. The ISP team then does the posting of the vacancy on Intranet. ISP is open for 4 days for the employees to apply. After the 4th day the position is kept in backend. The 5th day is called the cool of day The candidates are then shortlisted on the basis of Essential Qualifications and Essential Experience. Incase of high number of applicants then shortlisting is done on basis of preferred qualifications and experience. On having queries and doubts, the team goes back and approches the division for clarifications. ISP team then checks and arranges for the panel. There are 2 types of panel : Divisional Panel- 3 member panel Interviewer from division. HR panel from other division. Functional expert from other division 2. 4 Member Panel- Interviewer HR personnel from from Division. From other division. 2 fuctional expertise from other division A 4 Member Panel is considered based on the following clauses: If there is only one applicant If the applicant has applied in the same division If the opportunity is for promotion /lateral movement. * NOTE : Aviod taking panel members from the division the employee has applied. The panel are T bandlers having not less than 2 years experience in T band. Scenarios in ISP : Position closes with selection. ISP closes with no selection. ISP closes with none shortlisted. ISP with no applicants. ISP closes with no selection process. (lateral transfer) Eligibility Criteria to apply in ISP: In transfer from A to O Band – The applicant has to have 2 yrs of experience in A band. If any external experience of 2 yrs outside Godrej Boyce then the applicant is required to have atleast 1yr of experience in A band. In transfer from O to P Band The applicant is required to have atleast 2yrs of experience in O Band. If any external experience of 2 yrs outside Godrej Boyce then the applicant is required to have atleast 1yr of experience in A band. In transfer from P to T Band- The applicant is required to have atleast 5 yrs of experience in P Band. In transfer from T to E E to S Band- The applicant is required to have atleast 7 yrs of experience in current band. The employee should be confirmed. The external experience is taken into consideration only fr 1st promotion. Temporary Employees : If in the permanent employee process the candidate is not selected then the opening goes for temporary employees. The position in ISP is open for 7days for Temps. The eligibility for temps is the same as in ESP i. e 60 % and above, no gap inbetween education and clearance of WE and GI Test. K Band Employees : The application for K Bandlers to Management band are manual. They undergo test such as 123 test,psychometric test . etc. The position is open for 10 days. The interview is taken in the division and no such panel is required. The candidate is debarred under the following conditions : If the employee after selection takes in charge and then quits. If he gets selected in ISP and then denies is debarred from ISP for 2 yrs. During the interview the candidate denies the application. For T above applicants after giving Competancy Assessment Test and then denies is debarred for 2 yrs. After ISP : The candidate who is selected is given 1 month to handover his work and join the new position. Every candidate selected goes to 6 months probation. Interim progress review is done werein the L, L+1 , functional head, DPH and Division head fills in. Final review is the confirmation review where the division confirms that the candidate is doing well and then becomes permanent. If the employee does not do well he can be sent back to his earlier position or asked to leave as not confirmed. To conclude, Internal Selection Process is designed to provide greater growing opportunities for the existing employees to accelerate motivation, change, skills , knowledge and their attitude. The career growth of Godrej employees are catered and looked upon with utmost importance. E. S. P (External Selection Process) External Recruitment brings new people into the organization, which can be a huge benefit. It allows the organization to define the right requirements and thus allows the company to select a potential candidate availabale in the market, which suits the organization the best. E. S. P as the name suggests begins once the ISP (Internal Selection Process) is done. E. S. P comprises of two cattergories: 1. Lateral Recuritment. 2. Campus Recruitment. 1) Lateral Recruitment: Lateral recruitment takes place when we are unable to find the right talent from within our company. They are screened based on the Job Specification, years of experience and educational background. In GNB major emphasis is laid on education as it is a parameter that helps to draw an edge from the other. The process for lateral recruitment is as under: * Source Candidates * Selection Process – G. S. T (Godrej Selection Test Interview) * Medicals * Pre – Joining Formalities. Sourcing Candidates: Candidates are sourced through various channels like: * Job Portals * Consultants – (Consultant is paid 8. 33% of the Base Salary of the candidate for Jr. Level 12. 5% to Mid Level 16. 6% is paid for Sr. Level) * E. R. P Selection Process: Selection Process at GNB comprises of mainly 2 steps: a) G. S. T (Godrej Selection Test) It has 3 rounds i. e. I) G. I. General Intelligence Test It is basic aptitude test comprising of 40 objective questions which lasts for a duration of 15 minutes II. MC – Mechanical Comprihension Test It is based on the basic fundamentals of Mechanical engineering comprising of 60 objective questions which lasts for a duration of 40 minutes. II. Writtern English Test. The applicant requires to coose any 1 topic of 14 options provided to write an essay of 250 words. ) Once the candidate clears all the written test he is taken through the interview process with the respective panel. Medicals: Once the candidate is selected he requires to undergo the Medical process. Pre – Joining Formalities. The candidate needs to provide all the necessary documents like Pan Card, Appointment Letter, relieving letter, educational certificates, etc. for verificationas mentioned in the annexure. Campus: It is in the month of that the S. B. Us provide the recruitment team with the Manpower requirement for that particular year. Mainly the planning is done based on the attrition in O and P Band. The panel for campus recuritment consists of employee’s over and above the E (Executive Band) if they arent availabale then employee’s from T (Tactical Band) may be considered. Trainees are cattegorised as: * DETs (Diploma Engineering Trainees) join the A and O Band. * GETs (Graduate Engineering Trainees) join the O2 Band. * MTs (Management Trainees) join the P Band. * Gts * MTs Every trainee has to sign a bond of atleast1year after a years traineeship. Recruitment Operations: Every communication that takes place between the company and employee’s is escalated through the Recruitment Operations Team. The recruitment operations team takes care of all the following activities: * Joining Formalities * Preparing Offer Letter * Preparing Appointment Letter * Employee Reference Check * Preparing Confirmation Letters * Sending Disciplinary Letters * Preparing Reappointment Letters * Proving Ex Employee Feedback * Praparing Trainee Termination Letter * Preparing Severance Letter * Preparing Severance Letter * Preparing Resignation Relieving Letter. * Preparing Bond * Providing certificates for Summer / Project / Industrial Trainees To summarise the Recruitment Operations team is best compared to the Gate Keeper. It takes charge of all the entry and exist formalities of the employee. Performance Management System Performance and leadership culture is the bedrock of building organisations competitiveness and thereby enabling talent to contribute effectively with performance and potential. Performance Management process is instrumental for high performance work culture where the performance is recognized and rewarded. PM Process aligns organizational goals and objectives with individual ones. Performance Management System is a system which helps to access and measure the performance of the employee. It is beneficial to both the employee and the company as it provides valuable feedbck for improvement. Benefit for Godrej Boyce Mfg. Co. Ltd : PMS is done to cascade the goals of the organisation at every level: Strategic Business Plan Annual Business Plan Goals of Business Head Goals of Division Head ( Executive Band) Department Heads Individual employees. PMS helps to provide feedback to the company wrt the performance of the employees. According to thr feedback valuable inputs are givento the employee for improvement. Benefit for the employee : The employee is rated fairly as PMS sets standards for evaluation. The employee understands and evaluates as to where he stands. PMS gives accountability , ownership and empowerment to the employees. The areas where performance are evaluated are : Professional performance Personal development The PM Process involves 5 steps: Mission Professional Performance Personal Development Learning and competancy development Annual Plan Submission. PM Process : Annual Planning is done every financial year i. e from April to March. The goals of the organisation are determined and cascaded to line with the individual goals of the employees. At the end of the year, the rating is given and planning of next year is also dont. Note: * Nov- Dec ( SBP discussion takes place) * Jan- Feb (ABP discussion is done) The review of the performance is done quaterly. Therefore after 3 months the feedback is given. Q1Q2Q3Q4 3mthly- 6mthly- 9mthlyAnnual In the system through joint login of L and L+1 , the review is agreed and freezed. The ratings ofthe performance are given in the following scale : SE (surpass expectation) 110 % of goal ME (met expectation) 90-110 % of goal CB (could be better) 60-90% of goal BE (below expectation) 60 % of goal The reason for 4 point raring scale is because of central tendancy to evaluate objectively. The goal has to be SMART Effects of CB and BE : Performace pay is not entitled to employees rated BE. If the employee is rated as BE, then he/she cannot apply in ISP for a year. 2 ME are required for the employee to grow within the the band (GWTB). To conclude, Performance Mangement is thus extremely quintessential and instrumental in building the organisation growth. Performance management in Godrej Boyce has been potent and a very important tool for the company to reach at todays stature. Learning and Competancy Development Training = Imparting specific skills Development= Providing learning oppurtunities for employees growth. Training process involves, Need assessment which involves understanding present employees and future challenges. Training and instructional objectives. Planning the training. Training and Development process involves the following steps : Identification of Training Needs in PDM Transfer of training needs from PMS to TNS (Training Need System) Learning and Development Oppurtunities Conducting Training Programme Effectiveness of Training Programme Step 1 : Training Needs Indentification : Training needs are identified by the L and approved by L+1. The batch is created by Corporate HR. The following are the steps involved; Select the training programme by using any of these option: a)Using search option by typing keywords OR b)Select the functional area Training Course using drop down box OR c)Select other option enter the nameof training programme required. Enter the proposed date of completion of training programme (dd/mm/yy) format. Approval of the training needs identified by L is done by L+1 through joint login. Needs can be approved or disapproved ; the reason has to be mentioned. Step 2 : The approved training needs are then transfered from Performance Management System to the Training Needs System by Corporate HR and the Division Personnel Head. Step 3 : Learning and Development Oppurtunities : Executive Education Programs Knowledge Enhancement Policy Open House/ External Programs E-Learning. Step 4 : Conducting Training Program: Training Calender is prepared in accordance to the 4 zones – Mumbai (West zone), Kolkata(East Zone), Chennai(South zone) and Delhi(West zone) Marking attendance and filling of feedback form. Step 5: Effectiveness of Training program. : The effectiveness of the training program is to be done after 3-4 months. Monthly reminders are given to L,L+1 about training programmes for filling need forms, feedback forms. etc. Competancy Development Godrej has identified 11 leaderhip skills (competancies). Analytical Ability Innovation Team Building Assertiveness Result Orientation Process Orientation Thinking Big Business Environement Perspective Oral Communication Written Communication In Thomas International , these competancie are assessed for above T Bandlers. Then the Learning and Development team meets Thomas International to obtain the feedback as it serves as a facilitating tool for effectiive decision making. The candidate then undergoes an interview with the the Godrej Boyce panel. The feedback is given to the candidate for him to work on certain areas and therefore competancy development becomes a part of learning development. The report is valid for a year. If the candidate has not cleared the CA test and he feels that his leadership competancies have increased then he has to fill Individual Development Plan approved by Division and P head. Thomas International : CA CenterDevelopment CenterTo access competancy for potential employees applying for senior positions. An employee is sent to development center only if he/she is critical and important to the company. There are no test and interview conducted here. Therefore to conclude, Training and Development has helped Godrej Boyce Mfg. Co in bringing out leadership skills, improves motivation, better atttitude and other aspects of successful managers and workers thereby improving the productivity and fulfilling the goals of the organisation. Analytics Analytics involves generating HR Reports for top management in accordance to the subject matter. The reports prepared in Analytics are : Head count MIS Attrition Productivity ERF The employees of Godrej Boyce are identified into categories and status which aredeployed as follows : CategoryStatusMTPR, PTUSCT,GT,TM,SchoolWKPR,PT,CT,GT,TM Categories: MT- Management WK-Workers US- Unionised staff ( School employees,Trainees,Summer Interns,Temps) Status : PR- Probationers PT- Permanent CT GT- Company trainee Government Trainee TM- Temporary Grades are allotted to indentify the stipends provided to various categories. The MIS code identified by BC RC CC BC ( Business Code) Business RC ( Responsibilty Code) Location CC ( Cost Center Code ) Function The location of the employees are identified in the following types: Physical Location eg : Pune,Vikhroli Location eg: Plant 11, 12 System Indication for Head Office or Branch. The important dates associated with the employee are : Date of Birth Date of Entry Date of Joining Date of Severence Severence can be following reasons: Resignation (RES) Retired (RET) Expired (EXP) Absonding(ABS) Termination(STE) ILL Prematured retirement(PMRT) VRS (Only for workers) Attrition Report : The attrition calculation only 3 cases are taken into consideration: Abscond. Resigned. Inter company transfer. Method to calculate attrition : No. of people left / Strength of last month in a period * 100 MIS report contains : Recruitment ( Within Band and Function) Promotions (Within Band and Function) Severances (Band wise) Severences chart ( Function wise, division wise,age group wise) The categories are : Band, Lenght of service, Experience wise, Age group, Location wise, Function wise To conclude, Analytics helps to generate required HR reports to accelerate decision making process and provide a concise information which are specific and numerical to enable future lucrative decisions for the business. Compensation Compensation is the total reward received by an employee in exchange for services performed for an organization. It can include both direct pay (salary and wages) and indirect pay (benefits programs). Factors affecting design of Compensation : Market Cost Structures Payment in terms of Fixed,Variable and Benefits The nature of job that demands the % of Fixed and Variable pay. Eg. Sales would demand high variable pay as its target oriented. Salary comprises of 2 components: Fixed Variable Salary = Fixed + Variable Individual Business Performance Performance SIS (Sales/Service EVA Incentive Scheme) PP (Performance Pay) SIS – Sales/Service Incentive Scheme is Business Specific especially assigned to the Sales and Service profiles. PP- Performance Pay are assigned to other profiles other than sales or Service. It amounts to 0 to 30% of Base Pay. Allottment of PP : SE – 20-30% of Base Pay ME 10-15% of Base Pay CB 3-5% of Base Pay ( The division decides the % of Base pay that has to be paid as PP to the entire division) Base Pay = Annual CTC – HRA3 – Compensatory allowance Annual CTC = Basic + HRA+ Education +Medical+Conveyance + Telephone + Hospitalization + LTA + PF + Gratuity + Super Annuation HRA = House Rent Allowance HRA 1- Band Specific HRA 2- Individual Specific HRA 3- Location Band Specific Tax Deduction under HRA : 10% of Basic Salary if in Metro 7. 5% of Basic Salary if in Non Metro. Tax is deducted from the minimum of the 3 amounts : Basic HRA Rent employee pays Exemptions from Tax : Tax is exempted from Conveyance upto Rs 800 per month. Telephone reimbursement is exempted from tax on submission of Bill. Under Leave Travel Allowance (LTA), the employee can travel twice in 1 year within India. The current slab is between Rs. 10,000 to Rs. 14,000. The amount is tax exempted. Super Annuation amount uptill Rs 1 lakh is tax exempted. It is paid to T band and above and amounts to 5-15% of Basic Pay. Provident Fund is 12% of Basic Pay and the returs are non taxable. EVA : Economic Value Added. EVA happens after PP (Performance Pay) is over. EVA is the improvement in the performance of the business. Even if loss there is improvement in loss then too EVA is paid. Calculation of EVA ; EVA = 4% of current year performance – improvement in performance in years. Distribution of EVA. Team Awarded with 50 % 25 % of EVA are given to corporate department. Discretionary EVA ( Paid to 25% of employees who are doing exceptionally good) Discretionary EVA is paid or exercised by manufacturing division i. e all divisions except E and Construction as they are allied business and would come under Corporate. MRP ( Management Remuneration Package ) : In MRP , decision with respect to salary from entry level, stipends, compensation philosophies, benchmarking . etc. Are taken. Then certain level are decided , budget is considered and the % is given to the employees. Criteria for deciding MRP of employees : Current CTC Consistent Performance Criticality of Position Talent Specialized Knowledge and skills Attitude Values After the Employee undergoes his PDM, he is entitled to PP and then EVA. Incase the division decides to increase the employees remuneration then that package is decided at MRP levels. To conclude, Godrej and Boyce Mfg. Co. Ltd has an ideal compensation system which accelerates the employees efficiency , productivity,motivation and monetary statisfaction thereby leading to the growth of the company positively. POLICIES Policy is a statement of Intent. The Type of policies exercised with Godrej Boyce are as follows : Growth opportunities : GWTB (Growth within the Band) , lateral movements (Job Rotations), Band Movements. GWTB is based on the performance . The employee is required to have been rated ME and SE in a tenure. 2. ISP( if vacancy arises) Hospitalization Policy Leave Policy: Leave Policy is formulated to entitle a certain number Casual , Sick and Priviledges leaves to the employees. Mobile Policy: Mobile Policy has been formulated to enable our employees communicate efficiently and effectively within and outside the organisation. 2- wheeler Policy : 2 wheeler allowance consists of conveyance priviledges provided to employees under circumstances when required. HRA3 policy : HRA 3 is a component in the compensation structure . The HRA 3 component is band and location specific allowance. Tour Travel Policy : Tour and Travel Policy consists of clauses related to travel and transit in and outside the country. Domestic and Foreign Business) Flexi time Concessions policy : To provide employees wherever possible the opportunity to have flexibility in work timings so that they can maximize their work place potential by balancing their potential by balancing their potential by balancing their personal and professional lives more effectively without comprimsing o n the business needs and aspirations. Safety Incentive Policy : This policy is to build and reinforce safety amongst all employees so that they can fullfill their safety role and responsibilities as enunciated in our safety policy. To conclude, Policies formulated by Godrej and Boyce Mfg. Co. Ltd are well discussed and created to cater the needs of the company and the employees. These policies have been able to help the company operate with greater consistency, both in its internal and external workings. HRIS HRIS ( Human Resource Information System ) is a part of MIS which is a systematic procedure for obtaining ,recording and retrieving data about HR. After realising the increasing quantam of work and to increase the efficiency, Godrej Boyce. Mfg. Co. Ltd adopted HRIS in 2003. HRIS is essential as it is instrumental in increasing the efficiency in the following areas of HR functions : HRP (Human Resource Planning) which includes turnover rate,absentism, workflow. etc. Recruitment and Staffing. HR Developement ( Training and Succession Planning) Compensation and benefits information. Health and Safety * Employee and Union relations. HOUSING Godrej started providing housing facilities to employees in 1950s while they were shifting from Lal Bagh to Vikhroli establishment. Housing is a special benefit provided to the employees so that they can stay in nearby vicinity to the work place. Housing is not a service condition. This facility is given on agreement basis. It is a charter with clauses. 3 major areas where housing is provided Transit Quaters Family accomodation Shared accomodation Transit Quarters : Transit quarters are for employees visiting Mumbai for work. The request is sent through speedflow to the housing department by Commercial,Regional or Branch Manager. The charges are notional. Shared Accomodation : Shared Accomodation are for employees who have recently joined the company. They are GETs, Mts . etc. Also further to employees after training. It is band specific. P Band – 2 BHK for 6 persons. It then narrows to 3 persons after 1 yr. O Band- 1 BHK on twin sharing basis at station side. Family Accomodation : Family Accomodation is family and Band specific. Workmen / hrly based employees : Creek Station Side Colony O Band : Station Side P Band above : Hill Side Circumstances causing the employees to vacate the houses : Resignation : 7 days breathing or notice period is given to the employees. Retirement : 30 days breathing or notice period is given to the employees. Death of employee : 90 days breathing or notice period is given to the employees. If the employee still stays after the notice period in the house then he/she is required to pay certain default charges. Even after 90 days the employee doesnt vacate , then according to Companies Act the employee hasto pay 10 times the charges and legal formalities. Waiting list : The waiting list are maintained according to the Band. Waiting list is kept according to the number of years of service and relevant external experience then the listis generated. The allottment is made on descending order. The power is given to the Executive Director of PA in case of special cases. Housing facility is purely a welfare activity extended by the Company for the convenience of its employees , solely during the period the employees concerned are in the service of the company and on such terma and conditions as may be decided by the Company from time to time. GODREJ BOYCE EMPLOYEES COOPERATIVE CREDIT SOCIETY The Godrej Employees’ Cooperative Credit Society was incorporated in the year 1960. It was the idea of Late Shri N. P Godrej to enable its employee members to get loans at competitive rates of interest as well as help members to save money. All employees at Godrej Boyce Mfg. Co. Ltd , Godrej Employees’ Cooperative Credit and Consumer Societies, Godrej Infotech Ltd located at Mumbai only are eligible to become members of the Society. The minimum subscription is Rs. 300/- per month which is deducted from the wages/salary. The first Rs5000/- are credited to the share account and the next amounts credited to the cumulative deposit account. A member is supposed to contribute upto Rs. 53,000/- after which he has the option to either continue or stop the subscription. The share value of each Share is Rs. 00/- Dividend is paid on the share capital and interest is paid on the deposits. The last dividend declared was @ 10% on the share capital and [emailprotected] 8. 00% on the deposits as on 31. 03. 2009. The dividend and the Interest so declared after the AGM are paid through the Wages/Salary to the members. The society gives 3 types of loans viz Short Loans Long loans Bank loans. The working of Society : Objectives : To enable members to save through Credit Society. To enable members to get through to get financial help at competitive rate of interest. Our Bankers: Central Bank of India Mumbai Dist Central Co-op Bank Ltd Saraswat Co-op Bank The society grants medical assistance to its members in case of hospitalizations only for members (and not his family) which is @ 100% of the expenses incurred over and above the limit of mediclaim insurance coverage, once in a life time, on submission of medical Bills from the hospital. If a member is unable to attend his services with the Company due to an accident or ill health or expires during the course of service, then the members deposits are adjusted against the members outstanding Loan and any amount receivable after such adjustments are waived off from the Welfare Fund of the Society. In case a member expires during the course of service, the Society pays the family of the deceased member Rs. 5000/- for the funeral as immediate help. The Society also felicitates its members on retirement from the Company provided he/she has been a member of the Society for a continuous period of 15 years at the time of retirement. The society has a gesture of goodwill also felicitates children of the members who have passes the SSC, HSC and graduation Examination depending upon the percentage of marks fixed by the Managing committee of the Society. INDUSTRIAL RELATIONS Industrial Relations is a work relationship between management and employees based on mutual trust and respect for each other wherein both strive for common goal as well as that of society and environment. IR includes process such as collective bargaining , grievanc handling,wage settlement and conflict between employers, employee and trade union. The 1st Trade Union was established in 1975. Our History : Godrej Boyce. Mfg. Co. Ltd is a 113 year old company rich in culture. Redeployment and no retrenchement is our strategy. Our Union : G Shramik Sangh popularly knownas GBSS (Recognized Union under MRTU PULP Act 1971) It was formed in 1978. Itis an internal union for last 25 years, having majority of 98 % of workmen as its members. It has no affiliation to any political body. Service Conditions; Service Conditions are governed by Statues / Case laws, Letter of appointment,Certified Standing orders of the Company, lonf term wage settlement, Companys Internal cir culars/Notices / Policies. Service Conditions are: Observe general rules of conduct anywhere in India. Undertake tours when required. Work n shifts No dual employment. Give normal production prevailing in Department. Not to reveal companies information to outsiders. To work overtime or on holidays whenever required. Register attendance by swiping 4 times a day. No proxy swiping. Avail leave prior sanction. Liable to be searched by Security Personnel. Give productive 480/350 mins. Wear and carry identity card. To be able to do multi machine operation simultaneously. To write daily work done in job card/worksheet/logbook. To undergo training. Observe safety regulations. Maintain neat and clean housekeeping at work place. ( Breach of any of these service conditions amounts to act of misconduct) The objectives of Factories Act, 1948 : To secure the workers employed in factories Health Safety Welfare Proper working hours Leave and other benefits. Employment Injury : It is a personal injury to an employee caused by accident or an occupational disease arising out of andin course ofhis employment. IR Disciplinary Action : In IR disciplinary action there are no perfect answer or straight jacket solutions to problems and conflicts. Record building and keeping of every individual disciplinary action taken is very vital to know past record of action. Industrial Employment ( Standing Orders ) Acr,1946: An act to provide for rules defining service conditions. The text of certified standing order should be prominently displaced by employers to workmen in English and in common language. Godrej Boyce. Mfg. Co. Ltd has certified standing order forall hourlyand daily rated workmen. This standing order was ceritfied on August 1, 1955. All disciplinary action letters like warnings, charge sheets ,suspensions, dismissal . etc. Signed by Manage under certified standing order. Punitive and Non- Puntive actions against workmen : PunitiveNon- Punitive1. Warning1. No work no pay2. Suspensions2. Counselling3. Dismissal3. Suspension pending inquiry. The broad branding grades of workers are as follows : Existing New B Semi Skilled Category C D Skilled Category 1 E F Skilled Category 2 Security Inspectors Skilled Category 1 Senior Guards Senior Security Inspectors - Skilled Category 2 Incentives : Incentive of Rs. 200 /- mnth to skilled and Rs. 00/- mnth to unskilled are given to workers under following categories : Performance Incentives Punctual Attendance Incentive. Regular Attendance Incentive. Safe working conditions. ( Statutory Bonus from Minimum 8. 33% to 20 % of Gross wages are provided to the employees. ) Industrial Relations are extremely important because we are in constant touch with the workmen on shop floor. Its a vicarious liability . To avoid litigation and wastage of time, money and energy in court. Industrail Relations is important to create healthy work environment and thereby generating a good Corporate Image. PRAGATI KENDRA Pragati Kendra, the welfare centre of Godrej Boyce Mfg. Co. Ltd. ; was established on 15th August 1955. It is the singular salute to an institution that believes in being humane first. Pragati Kendra grew out of a corporate emotion that believes in the welfare of its employees and the families. It is a team of 3 main members. The sole objective of Pragati Kendra is upgradation of life of the employees. Godrej Company is the first company who had adopted family planning policy. Pragati Kendra conducts 2 activties every month related to awareness eg. Health issues, family budgeting, cancer . etc. The following are the stratas in which Godrej is trying to build a whole new culture : Personal Welfare : Pragati Kendra conducts Literacy classes for employees and their families to educate themselves. Pragati Kendra helps people to tackle problems whether besetting children , adults or the entire family. Active Counselling takes place whereby all kinds of problems are ironed out by a specialised team through various therapies. The Kendra also has a Child Guidance Clinic for children and adolescents to guide them through their issues with the help of counselling and play therapy. Family Planning : The spot light on Family Planning is given full priority and methods needed for family planning , guidance and encouragement are the order of the day at the Godrej Welfare Centre. Womens development: Pragati Kendra conducts activities in womens development. Women are encouraged to become financially independent through vocational courses , play an active part in various programmes on soci al issues, on the environment etc. and in short are led towards being self sufficient. The International Womens Day on 8th March is an important event in the work done by Godrej in womens development. Childrens development : Childrens activities like trekking, puppet making, drama , gardening and scouting are explained with total encouragement given to work up their extra-curricular enthusiasm . Martial Art classes, Dance classes etc. are conducted with a view to give children training in health related and social skills. Darpan : The Pragati Kendra newsletter Darpan forms the part of the development by reaching out to them through various articles and is published each month both in English and Hindi. With a variety of columns covering articles on parenting , marital problems, the important days observed on various social issues such as No Tobacco Day , World Population Day Greener Godrej : Pragati Kendra aims to enlighten people on the wonders of the Environment path whereby knowledge of greening this oxygen starved plants are given through various programmes such as The World Environment Day , The Vanmohatsav etc. Health Care : The Upchargriha and Pragati Kendra work hand in hand towards curative as well as preventive aspects of health. To conclude , The basis of all Godrej activities lies embodied in its undying spirit which speaks Godrej Cares in more ways than one. CORPORATE SAFETY At Godrej, we believe that sustained competitive advantage can be attained only by providing greater customer value in the form of differentiated products and services delivered through flawess ,continually refined business processes. To enable people to perform accordingly it is essential for us to create and provide safe , supportive and productive work environement to all our employees and business associates. Safety means; Providing and Maintaining safe working environment. Prevention of accident and property damage. Prevention of occupational diseases. Safety accelerates productivity. Need fo safety are for the following reasons : Humanitarian Economic ( Cost to company) Legal (Statutory requirement) Occupier role Responsibilities of responsibilities line function. Godrej Boyce. Mfg. Co. Ltd has formulated a safety policy called as Occupational Health and Safety Policy which includes the Organisation Structure of compliance of OHS Policy, duties and responsibilities of Division , Corporate Department and Employees. OHS Policy was released on 8th November 2007. Accident : An Accident is an unexpected and undesirable event, especially one resulting in damage or harm. The 4 types of accidents are : Reportable ( Injured person disabled to work for more than 48 hrs) Non-Reportable(Injured person resumes work within 48 hrs) Property damage( No human is hurt but property is damaged) Near Miss( When no one is injured though the accident had the potential ) Unsafe personal factors : Lack of Knowledge Improper attitude Improper application of knowledge Mentalor Physical defeciances. Godrej Boyce. Mfg. Co. Ltd looks forward in everyones wholehearted ommitment and involvement in the successful implementation of the Occupational Health and Safety system. ARCHIVES Developing Godrej Archieves was a brain-child of late Sohrab Godrej. The main purpose to develop it was to understand and unfolding the contribution made by Godrej to the industrial history of India, as well as its role in the countrys future. It is engaged in collecting, arranging, catalogui ng and preserving archival material reflecting on the history of Godrej. Additionally, resources are being created in the form of oral history interviews for better understanding of the business and its evolution. The idea of setting up Godrej Archives was first mooted in 1995 when preparations for celebrating the centenary of Godrej began. Godrej Archives is aimed to be a heritage centre offering invaluable archival material for reference and research. The objectives of Archives is: * To collect, arrange, document, preserve, interpret and communicate the history of Godrej. * To highlight employee contribution to organisational growth. * Make these information available to firstly our employees, researchers, students, business world and others interested in history of Godrej To promote awareness about business history and archives The Godrej Archives collection currently includes documents, agreements, letters, technical drawings, press clippings, old catalogues, advertisements, testimonials from clients and customers, audio-visual recordings awards, medals and memorabilia reflecting the rich heritage of Godrej. CORPORATE TRAINING Corporate Training has mainly 2 objectives: 1. Recruitment and Management of Trade Apprentances 2. Special Assignment (Workmen Training) Recruitment and Management of Trade Apprentances: Recruitment and Management of Trade Apprentances comprises of students recruited from ITIs (Industrial Training Institutes). They are recruited in the workmen cader. ITI colleges in total offers around 80 varied skilled courses to its students. In GNB we take about apprentices pocessing 20 plus trades or skills of ITI of which the top 5 are: Fitters Welders Machinist Electrician Turners These Apprentances who are freshly picked from ITI campuses fall under the Apprentance Act that was formed in 1961. However, this act was ammended in 1973. In Godrej the recruitment for Apprentances begins from February till June first week. It is Godrej that recruits the highest number of apprentances in Maharashtra with the requirement being as high as 625 this year, with PED having the highest number of requirement (175). These candidates who are picked in from campuses work as trainees with us for a year and then after they successfully clear the NCVT (National Council Vocational Test. The Process of recruting these candidates is as: * A company has to apply for registration with DVET (Director Vocational Education and Training) department stating its requirements. * DVET then gives a quota stating how many ITIs the company can recruit. However, if the requirement exceeds the number we can avail, then we neen to jargon and show extra machines or process to them in order to acquire permission for the same. The ITI exam takes place in the 1st week of July and the selected candidates join their respective companies by October. ITI is managed by State Government. In Maharashtra there are a total of 300 ITI Colleges from which 50% students are selected from Mumbai and the rest from other cities within Maharashtra. In Godrej for an ITI to seek admission needs to have acquired a minimum of 50% and above in S. S. C and they need to clear the written test that is conducted by Godrej. The written test comprises of 30 Questions carring 30 marks where the candidate gets eligible to enter the company on securing a minimum of 15 marks. A stipened of Rs. 3,500 is paid to them. Post apprenticeship the student has to give the NCVT exam on which he avails the Trade Certificate making him capable to be absorbed by companies as skilled labour. One who is unable to clear this exam is termed as semi skilled worker. Skilled worker is paid Rs. 400 extra as compared to semiskilled worker. After acquiring the Trade certificate the candidate is taken as a company trainee in GNB for 1 year. Post company traineeship he is considered as temporary staff for a term of 3years post which depending on his performance he becomes permanant. Special Assignment : Workmen skill development and enhancement programs. ( Configuration of Indian Industries) CII. G is a member of CII. CII coducts workmen skill competition every year from regional o national and worl skill competition. ITI upgradation program: COE (Centre of Excellence) COE is a 11/2yr program called as Broad Based Training for1 year and 6 months Advanced Training. Another CII initiative is Affirmative Action Plan for bettermentof ST/SC by Industries. CORPORATE ADMINISTRATION Corporate Adminstration department includes the following functions : Due Settlement Employee pension Scheme Employee State Insurance Corporation. Central Mail Receiving Despatch DUE SETTLEMENT : Any dues that are left to be settled with the employee at the time after retirement, service termination ,absconding, voluntary retirement scheme and resignations are paid off. The file maintained for due settlement contain the following forms : PF Nomination Declaration Form. Loan Recovery Bank Updation form. Salary disbursement. CDRS ( any death case) EMPLOYEE PENSION SCHEME : The types of pension: Member pension (Super Annuation ) after retirement at age of 58. Disablement pension: Any member who is not able to work due to disablement. Family Pension : If parents expire then children get the pension. EMPLOYEE STATE INSURANCE CORPORATION,1948 Those employees who salary is less than Rs. 15,000/- per month are members of ESIC. Based on the contribution of the employee and the company certain benefits are provided to the employees. : Sickness benefits – 60% of wages are given to employee. Accidental benefits -75% of wages Vocational benefits Employees with more than Rs. 15,000/- per month are not covered under ESIC but according to the Workmen Compensation Act, the employer has to pay the benefits to the employee. CENTRAL MAIL RECEIVING DESPATCH : CMRD Department takes care of Incoming and Outgoing Postal mail/ courier mail and Internal Mail. The postal mails can be ordinary, registered or even speed post. To conclude the Corporate Admin department takes care of the entire administration functions of Godrej Boyce. Mfg. Co. Ltd.